Privacy policy

At Zaro.pk, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

When you make a purchase or attempt to place an order, we collect the following information:

• Personal details: name, email address, phone number, billing address, and shipping address.

• Order information: details of products purchased and payment method.

• Technical data: IP address, browser type, device information, and browsing behaviour (collected through cookies and analytics tools).

If you subscribe to our newsletter, we store your email address to send product updates and promotional offers (only with your consent).

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders

• Communicate order updates and customer support responses

• Improve our website experience and product offerings

• Send promotional emails (only if you have opted in)

• Prevent fraud and protect our platform’s security

Your information is never sold or shared for third-party marketing.

3. Consent

You give consent when you:

• Provide information to complete a purchase

• Create an account

• Subscribe to email updates

• Contact us directly

You may withdraw your consent at any time by emailing us at:
📧 infozaro.pk@gmail.com

4. Disclosure of Information

We may disclose your information only if:

• Required by law

• Needed to investigate fraud or protect our rights

• Necessary to complete order processing (e.g., payment processors, courier services)

5. Shopify & Third-Party Services

Zaro.pk is hosted on Shopify, which provides the secure e-commerce platform we use.

Shopify securely stores your data using encrypted servers and industry-standard protection measures.

We may use third-party tools such as:

• Google Analytics — to understand website traffic and improve the user experience

• Payment gateways — to process secure online payments (information is encrypted and never stored on our servers)

We are not responsible for the privacy policies of external websites linked from Zaro.pk. We encourage users to review their policies.

6. Security

We follow industry best practices to keep your data safe. This includes:

• SSL encryption for secure transactions

• Encrypted storage through Shopify

• PCI-DSS compliance for payment security

Although no system is 100% secure, we take all reasonable precautions to protect your information.

7. Cookies

We use cookies to enhance the shopping experience. Cookies help us:

• Remember items in your cart

• Understand browsing behaviour

• Improve website functionality

You can choose to disable cookies in your browser settings at any time.

8. Age of Consent

By using our website, you confirm that you are at least 18 years old, or that you are the legal guardian permitting a minor to use the site.

9. Your Rights

You may request at any time to:

• Access your stored information

• Correct or update any inaccurate data

• Request deletion of your personal information (in accordance with law)

To request this, contact us at:
📧 infozaro.pk@gmail.com

10. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Officer:

📍 Zaro.pk
Dosti Social Innovation Center, Canal Road Pawaka
Peshawar, Pakistan

📧 infozaro.pk@gmail.com
📞 +92-311-1109276